Topic A

Topic A - Demo 1 - Preventive Maintenance Hardware

Review Quiz

In this module, Preventive Maintenance, students will learn about preventative maintenance. This module will teach students about what preventive maintenance does, how it saves time and money, how it can prevent data loss, and how it improves performance. Students will also learn about preventive tasks such as updating virus and malware detectors, backing up data, defragmenting drives, and more.

Topic A - Demo 1 - Troubleshooting Procedures - Part 1

Topic A - Demo 2 - Troubleshooting Procedures - Part 2

Topic A - Demo 3 - Troubleshooting Procedures - Part 3

Topic A - Demo 4 - Troubleshooting Procedures - Part 4

Topic A - Demo 5 - Troubleshooting Procedures - Part 5

In this module, Troubleshooting Procedures, students will learn about troubleshooting procedures. This module will guide students through the procedures for troubleshooting technical issues, starting with the tools required. Students will learn not only about the hardware tools required for troubleshooting computer hardware, but also the software tools as well, such as boot disks and system rescue.

Topic A - Demo 1 - Windows 10

Topic B

Topic B - Demo 1 - Control Panel

Topic C

Topic C - Demo 1 - Remote Assistance

Topic D

Topic D - Demo 1 - Operating Systems Command Prompt

Topic D - Demo 2 - Operating Systems Administrative Tools

Topic D - Demo 3 - Operating Systems Migration

Topic D - Demo 4 - Operating Systems Configurations

In this module, Operating Systems, students will learn about operating systems. Students will learn about the functions of an operating system, such as managing hardware, resources, data, and making user interaction easy through the use of a graphical user interface (GUI). This module will also cover the big three operating systems: Windows, Linux, and Mac.

Topic A - Demo 1 - Managing Files

In this module, Managing Files, students will learn about managing files. Students will learn about files and directories, naming conventions, and the File Allocation Table (FAT). This module will also cover common executable file extensions, such as batch files, command files, and power shell scripts as well as what they're used for.

Topic A - Demo 1 - Applications Utility

Topic A - Demo 2 - Troubleshooting Utility

Topic A - Demo 3 - Optimization - Part 1

Topic A - Demo 4 - Optimization - Part 2

Topic A - Demo 5 - Optimization - Part 3

Topic A - Demo 6 - Optimization - Part 4

Topic A - Demo 7 - Optimization - Part 5

Topic A - Demo 8 - Optimization - Part 6

In this module, Applications Utility, Troubleshooting, and Optimization, students will learn about applications utility, troubleshooting, and optimization. IT professionals frequently upgrade and remove applications from computers. New installs are frequently acquired through disc or internet download. This module will teach students about the common processes for download and removing software.

Topic A - Demo 1 - Configuring Drivers

In this module, Configuring Device Drivers, students will learn about configuring device drivers. Students will learn about configuring device drivers, changing device settings, updating drivers, removing device drivers, plug-and-play devices, and device failure. This module will also discuss what to do in the event of device failure and how to use system restore points.

Topic A - Demo 1 - Networking and Wireless Connections - Part 1

Topic A - Demo 2 - Networking and Wireless Connections - Part 2

Topic A - Demo 3 - Networking and Wireless Connections - Part 3

Topic A - Demo 4 - Networking and Wireless Connections - Part 4

Topic A - Demo 5 - Networking and Wireless Connections - Part 5

In this module, Networking and Wireless Connections, students will learn about networking and wireless connections. Students will learn about peer-to-peer networks, server networks, the common functionality of server networks, and the three types of network topology: Bus, Star, and Ring networks. This module will also cover networking devices including network interface cards, repeaters, bridges, routers, gateways, hubs, and switches.

Topic A - Demo 1 - Recovering Systems - Part 1

Topic A - Demo 2 - Recovering Systems - Part 2

In this module, Recovering Systems, and Disaster Recovery, students will learn about recovering systems and disaster recovery. This module will discuss the process for disaster recovery, expecting things to go wrong, and using boot logs to troubleshoot problems. Students will learn the process for booting a system into safe mode, emergency repair, factory repair partitions, startup repair, and system image recovery.

Topic A - Demo 1 - Cloud Storage - Part 1

Topic A - Demo 2 - Cloud Storage - Part 2

Topic A - Demo 3 - Cloud Storage - Part 3

In this module, Cloud Computing, students will learn about cloud computing. Cloud computing uses a network or internet connection and manipulates, collates, configures, and accesses applications online while providing support infrastructure, applications, and data storage. This module will also discuss the benefits and risks to cloud computing as well as cloud characteristics.

Topic A - Demo 1 - Security Fundamentals - Part 1

Topic A - Demo 2 - Security Fundamentals - Part 2

Topic A - Demo 3 - Security Fundamentals - Part 3

In this module, Security Fundamentals, students will learn about security fundamentals. This module will cover security fundamentals such as business continuity, disaster recovery planning, application development security, access control, information security governance, risk management, operation security, physical security, and network security.

CompTIA A+ 1000 - Part 2 - Assessment

Learn the skills necessary to become a PC Service Specialist with this free online CompTIA A+ 1000 course.

CompTIA A+ 1000 - Part 2

This free online CompTIA A+ course will teach you about preventative maintenance. You will study the hardware tools required for troubleshooting computer hardware as well as the software tools such as boot disks and system rescue. You will study the functions of an operating system such as hardware management, resources, data, and making user interaction easy through the use of a graphical user interface (GUI), and so much more!

Learning Outcomes

Introduction to Prometheus

Servers and Metrics in Prometheus

Prometheus and Grafana

Installing a Prometheus Environment

Lesson Summary

In this module, you will learn about Prometheus, its main features, and its core metrics. Moreover, it also explains the working of Prometheus and its installation. The collaboration between Prometheus and Grafana (along with their use cases) has also been explained.

Fundamentals of Prometheus Software - Performance Monitoring for IT Systems - Assessment

This free online course will walk you through the basic workings of Prometheus and its installation.

Fundamentals of Prometheus Software - Performance Monitoring for IT Systems

Prometheus is one of the most renowned open-source products used to monitor the health of systems in different IT infrastructures. This introductory course covers various fundamental aspects of this product, including its working, data collection method, and monitoring. It also discusses the collaboration between Prometheus and Grafana and their real-world use cases, along with the installation of this software.

Linux PAM Course Introduction

Linux Lab Setup

The Importance of Linux PAM

Working With Linux PAM Security

This module will explain how to download and install CentOS, a RedHat Linux operating system. It will also discuss the importance of Linux Pluggable Authentication Modules (PAM) and how to administrate PAM on your Linux system.

Linux PAM Administration - Course Assessment

In this free online course, study Linux pluggable authentication modules, or PAM, and its importance in a Linux system.

Linux PAM Administration

For anyone who uses Linux, either personally or as a system administrator for an organization, understanding how PAM works is essential. Linux PAM (pluggable authentication modules) is used to authenticate a user to applications or services in a Linux system or server. It can be a powerful tool or it can seriously alter your system's security.

Linux Network Administrator - Introduction

Virtual Machine

Linux Installation and Configuration

CentOS 8 Installation

In this module on the Linux System, you will learn how to install Virtualbox and create your first virtual machine. You will also learn how to remove the ISO image from the system and how to install and configure Linux CentOS.

Network Components and Files

NIC Information and Bonding

File Transfer

Secure Copy Protocol and Synchronization

DNS and Network Time Protocol

In this module on Network Administration, you will learn about the components of a network and examples of interface configuration files. You will also gain insight into examples of file transfer commands and the commands used for DNS lookup.

Linux Network Administrator - Course Assessment

In this free online course, learn about the protocols and components involved in Linux Network Administration.

Linux Network Administrator

Linux Network Administrator is a free online course that will introduce you to the commands and protocols you will use in the corporate environment in your role as a network administrator or engineer. You will understand the essential components of a network and the tool used to download files and applications in Linux. Develop your Linux network administration expertise and skills by studying this fascinating course.

Introduction to macOS

Navigating the macOS Interface

Basic Operations and Features

Working With Applications

Connectivity and Sharing

Security and Maintenance

Explore macOS essentials in this module, covering user accounts, firewall settings, time machine backups, software updates, and safe mode troubleshooting. Learn to manage security, ensure system integrity, and resolve common issues, enhancing your macOS experience.

Essentials of macOS - Course Assessment

Explore key macOS features in this free online course, designed to boost productivity and enhance your Apple experience.

Essentials of macOS

Unlock the secrets of macOS with our comprehensive course! Ever wondered how to navigate your Mac like a pro or solve common issues? Do you want to ensure your Mac's security and maximize productivity with built-in apps? This course covers everything from basic operations, file management, and system preferences to advanced features like Time Machine backups and troubleshooting techniques. Perfect for both beginners and seasoned users.

In this module on the Linux System, you will learn how to install VirtualBox and create your first virtual machine. You will also learn how to remove the ISO image from the system and how to install and configure Linux CentOS.

Security and Breaches

Password Change and Policy

Managing User Accounts

Files and Permissions

File Ownership and Messages

In this module on Linux Security, you will learn about the elements that make Linux Security essential. You will also gain insight into the different types of security breaches and how to change the ownership of a file.

Guide to Security for Linux Systems - Course Assessment

In this free online course about cyber security, learn about the protocols and breaches involved in Linux security.

Guide to Security for Linux Systems

Guide to Security for Linux Systems is a free online course that will introduce you to the parameters and policies that will help you fulfil your responsibility in IT cyber security, of ensuring that your systems are fully secured. You will gain an understanding of the steps needed when securing all operating systems, the different types of security breaches you may encounter, and the tools and software you can use to ensure a safe Linux system.

Introduction to Microsoft Windows 11

Getting Started with Windows 11

Windows 11 features

Windows 11 Settings

Recovery and other Settings pages

Windows 10 and 11 Maintenance

In this topic, you will learn all you need to know about Windows 11. You will learn how to find and use applications and features to configure, update, and keep your Windows 11 secure.

Introduction to Security

Getting to Know the LastPass App

Two-Factor Authentication

In this module, you will learn about security and how to generate complex and strong passwords. You will explore the top applications that can assist you in keeping your devices, data, and privacy safe.

Microsoft OneDrive Basics

OneDrive Functions and Interface

Microsoft Word OneDrive

Microsoft Excel OneDrive

Microsoft PowerPoint and Outlook

Microsoft OneNote and Forms Survey in OneDrive

This module explores Microsoft OneDrive, a cloud service that store and protect your files and allows you to access and share them from any device, at any time. You will also learn to use Microsoft Word, Excel, PowerPoint, and Outlook in OneDrive.

Diploma in Basic Guide to Microsoft Windows 11 for Beginners - Course Assessment

Kick start your essential guide to confident computing by learning Microsoft Windows 11 in this free online course.

Diploma in Basic Guide to Microsoft Windows 11 for Beginners

Are you new to Windows 11 or feeling a bit lost? This Diploma course is your passport to confidence! We'll guide you step-by-step through the basics, from personalizing your desktop and managing files to using essential apps like OneDrive. Learn at your own pace and discover how easy it is to navigate the new interface, organize your digital life, and stay safe online by gaining valuable skills. Start your journey to Windows 11 mastery today!

Linux Disc Management Course Introduction

Linux Disc Management - Lab Setup

Fundamentals of Linux Disc Management

Logical Volume Management (LVM)

Linux File System Check and RAID

As a system administrator, configuring and managing computer systems is a vital role. This module will discuss different aspects of configuring and managing a Linux operating system, such as adding disc space and partitioning a disc.

Linux Disc Management - Course Assessment

In this free online course, study Linux disc configuration and management, a vital skill for system administrators.

Linux Disc Management

A system administrator's responsibilities include implementing, configuring, maintaining, monitoring and guaranteeing the successful operation of a computer system. This free online course is designed to teach you how to configure and manage Linux discs in a virtual environment to perform advanced storage tasks. Such skills include adding new discs, extending storage space, partitioning discs and organising these partitions into logical volumes.

EdX’s 2021: Year in Review

BloomTech’s Downfall: A Long Time Coming

Why Coursera Stock Dropped by 20%

9 Best TensorFlow Courses for 2025

262K Courses, 833M Enrollments: Breaking Down Udemy’s Massive Catalog

The Business of Online Education: A Deep Dive Into Thinkific’s Financials

Harvard and MIT’s $800 Million Mistake: The Triple Failure of 2U, edX, and Axim Collaborative

Coursera 10-K Highlights: Lower Partner Revenue Share, 1k+ Employees

Inside the Coursera-Udemy Deal: Three Bids, Two Years and a Rival Suitor

Open edX Conference 2026: Program, Workshops & Registration

How Online Course Platforms Track Learners in 2022

6 Best Influencer Marketing Courses for Marketers

12 Best Data Science Courses for 2025

Duolingo Acqui-hires Music Gaming Studio NextBeat for $34.5 Million

900+ Open University Free Certificates

Can an AI Teach AI? Learning From an Avatar